Microsoft PartnerMicrosoft 365 MigrationAssessment · Cutover · Validation

Microsoft 365 Migration Services for Businesses

MSAdvance plans and delivers Microsoft 365 migrations from other tenants, Google Workspace, Exchange Server, IMAP, POP and file platforms. We coordinate email, identities, data, collaboration, domains and security through a defined scope and a transition designed to minimize disruption for users.

A Microsoft 365 migration is not simply a data copy. The project must determine what can be moved, what needs to be transformed or rebuilt, how the target tenant should be prepared, which dependencies must be resolved and how the environment will be validated after cutover.
Track recordSince 2010Microsoft and cloud projects.
Scale51,000+users supported across migration and cloud projects.
Organizations500+companies and organizations supported.
Tenant-to-Tenant200+Microsoft 365 cross-tenant projects.
Google150+Google Workspace migration projects.
Team25+Microsoft certifications.
Direct answer

What is a Microsoft 365 migration?

A Microsoft 365 migration is the project of moving users, email, files, collaboration data and, where applicable, identities and configurations from a source platform into services such as Exchange Online, OneDrive, SharePoint, Teams and Microsoft Entra ID.

Microsoft 365 — still frequently searched for as Office 365 — supports different migration paths. The correct method depends on the source, data volume, workloads, domains, identity model, retention requirements and the available cutover window.

What a professional migration service needs to resolve

A properly defined project should distinguish between data that can be moved directly, configuration that must be recreated and items that need an alternative strategy. This avoids assuming one-to-one equivalence between platforms where none exists.

DataEmail, calendars, files, sites and collaboration depending on the source.
IdentityUsers, UPNs, groups, domains, synchronization and access.
ConfigurationDNS, rules, permissions, policies and integrations.
OperationsPilot, waves, cutover, validation and stabilization.
Migration sources

What are you migrating to Microsoft 365 from?

This page is the main hub for our Microsoft 365 migration services. Each source has different requirements, limitations and tooling, so complex scenarios link to their dedicated technical service page.

Microsoft 365
Microsoft 365 → Microsoft 365

Tenant-to-Tenant Migration

For consolidations, reorganizations and tenant changes: Exchange Online, OneDrive, SharePoint, Teams, identities, groups and domains depending on scope and migration method.

Explore tenant-to-tenant migration
Google Workspace
Google Workspace → Microsoft 365

Google Workspace

Gmail, Google Calendar, contacts, Drive and Shared Drives with user mapping, permissions and structure handled according to the capabilities of the selected migration method.

Explore Google to Microsoft 365
Exchange Server
On-premises → Exchange Online

Exchange Server

Cutover, batch-based or hybrid coexistence approaches depending on the Exchange version, identity model, scale, coexistence requirements and source decommissioning strategy.

Explore Exchange migration
IMAP migration
IMAP email → Exchange Online

IMAP

Migration of messages and folders available on the IMAP server. Contacts, calendars and tasks are not part of the IMAP protocol and require another route where the source supports export.

Explore IMAP migration
POP migration
Local mail / POP → Exchange Online

POP / PST

Inventory and consolidation of locally stored email, typically through PST files. Contacts and calendars are reviewed separately where exportable data exists.

Explore POP migration
Other migration sources
Other sources

Dropbox, file shares and legacy platforms

We assess whether content belongs in OneDrive, SharePoint or Teams and which method can move files, metadata and permissions with the required level of fidelity.

Discuss another source
Corporate scenario Is the migration part of a merger, acquisition or carve-out? In that case, data movement is only one workstream. The project may also need to address scope boundaries, Day 1, identity, domains, coexistence, applications, security and the sequence for integration or separation.
Explore Microsoft 365 M&A services
Google Workspace
Alternative destination Need to migrate from Microsoft 365 to Google Workspace? MSAdvance also plans and delivers projects with Google Workspace as the target platform. Scope is defined specifically for email, files, shared content, identities, domains and permission-model differences between the two ecosystems.
Explore Microsoft 365 to Google Workspace migration
Scope by source

What can be migrated to Microsoft 365 and what needs review

Source platforms do not contain the same objects, and migration tools do not preserve the same attributes. This table summarizes the approach we use during assessment.

Source / workloadWhat can usually be migratedWhat needs reviewTypical targetStatus
Microsoft 365 tenant-to-tenantEmail, OneDrive, SharePoint and other supported workloads depending on the method.Teams, chats, apps, Planner, Power Platform, Intune, retention, domains and integrations.Target Microsoft 365 tenantBy workload
Google WorkspaceGmail, Calendar, Contacts, My Drive and Shared Drives depending on tooling.Permissions, links, Google Sites, automation, native formats and items without a one-to-one equivalent.Exchange Online, OneDrive and SharePointBy object
Exchange ServerMailboxes and Exchange content through supported Microsoft migration methods.Hybrid coexistence, public folders, SMTP applications, relay, archives, retention and server decommissioning.Exchange OnlineSupported
IMAPEmail messages and folders available through IMAP.Rules, signatures, permissions, contacts, calendars and tasks.Exchange OnlineEmail
POP / PSTMessages and folder structure present in PST files or other exportable data.Data distributed across devices, contacts, calendars, duplicates and local archives.Exchange OnlineBy export
Dropbox / file sharesFiles and folders; selected metadata and permissions depending on the method.Target information architecture, ownership, links, external permissions, paths and unsupported names.OneDrive / SharePoint / TeamsBy design
Applications and integrationsNo automatic “migration” should be assumed.SSO, OAuth, Graph, SMTP, Teams apps, flows, connectors, bots and configuration.Reconfiguration or recreationAssessment

Important: “Migratable” does not necessarily mean that an item can be moved with one tool or recreated identically. Final scope is documented by workload and migration method.

MSAdvance methodology

How we migrate to Microsoft 365: 7 phases from discovery to validation

The duration and migration method vary, but the discipline does not: discovery, assessment, design, preparation, pilot or pre-stage where appropriate, cutover and validation. Separating these phases prevents the change window from becoming the moment when dependencies are first discovered.

MSAdvance methodology for Microsoft 365 migration projects
Assessment, design, phased migration and validation.Risk is reduced before cutover through inventory, mapping, pilot testing, target preparation, communication and post-migration checks.
01DiscoveryObjectives, users, workloads, domains, dates and owners.
02AssessmentInventory, data, identity, dependencies, limitations, retention and risk.
03DesignTarget environment, mappings, tools, waves, coexistence and acceptance criteria.
04PreparationLicensing, identities, permissions, trusts, DNS, security and prerequisites.
05Pilot / StageValidate the method and pre-load or synchronize data where the technology supports it.
06CutoverProduction change, domains, mail flow, waves and agreed Go/No-Go criteria.
07ValidationChecks, reconciliation, hypercare, documentation and closure.
User impact and continuity

Can Microsoft 365 be migrated with no downtime? What user impact to expect

A well-designed migration moves as much work as possible outside the final change window. Some services may still require read-only periods, reauthentication, profile changes, DNS propagation or changes in how users access resources.

We do not use “zero downtime” as a universal guarantee. Expected impact is estimated during assessment and documented by workload, user group and cutover window.
Pre-stage where supportedData is moved before cutover to reduce the remaining volume in the final window.
Wave-based migrationUsers can be divided into batches to reduce risk and simplify support.
CoexistenceEmail, calendars, identities or collaboration may require temporary coexistence depending on the scenario.
DNS and domainsMX, SPF, DKIM, DMARC, Autodiscover and domain validation are coordinated at the correct stage.
User communicationsWe define required user actions, change timing and the expected post-cutover experience.
HypercarePost-migration issues are classified, resolved and documented during the agreed stabilization period.
Tools and migration approach

Which tools do we use for Microsoft 365 migrations? Native, specialist and automation

There is no universally best migration tool. We select the method according to workload, source, volume, required fidelity, coexistence, reporting requirements and project constraints.

Microsoft native

Microsoft-native migration capabilities

Microsoft provides specific migration routes for different scenarios. Current Microsoft 365 documentation includes cross-tenant mailbox, OneDrive and SharePoint capabilities, Microsoft 365 Migration Orchestrator and Migration Manager for supported sources.

Microsoft 365 Migration OrchestratorCross-Tenant Mailbox MigrationCross-Tenant OneDrive / SharePointMigration Manager / SPMTExchange migration batches
Microsoft migration documentation
Specialist tooling

Specialist migration platforms

Where the project needs additional pre-staging, reporting, automation, workload coverage or flexibility beyond the native path, we can use specialist migration platforms.

Quest On Demand MigrationAvePointCloudiwayBitTitan MigrationWizShareGate where appropriate
Explore our tenant-to-tenant approach
Automation

PowerShell and Microsoft Graph

Automation helps prepare objects, normalize attributes, generate inventories, validate configuration, reconcile results and handle tasks that should not be performed manually at scale.

Microsoft GraphExchange Online PowerShellSharePoint Online PowerShellReporting and validationProject-specific scripts
Explore Migration Orchestrator
Security and control

How we protect access and data during a Microsoft 365 migration

Project preparation includes how permissions are granted, how long they remain active, which tools receive access and how temporary access is removed when the engagement ends.

Least privilegeWe prioritize roles that provide the permissions needed for the agreed work and avoid retaining broad access when it is not required.
MFA and PIMWe work with multifactor authentication and time-bound privilege models where supported by the environment and migration method.
NDAs and restrictionsWe can work within confidentiality agreements, change windows and the customer's internal security procedures.
Retention and complianceHolds, eDiscovery, Purview and retention policies are reviewed before assuming that a workload can be moved.
Customer controlEmergency access accounts and normal administrative ownership remain under the customer's control.
Access closureTemporary permissions and relationships that are no longer required are reviewed at project completion.
EvidenceScope can include inventories, reports, errors, validation results and closure documentation.
GDPRData processing, access and location requirements are reviewed with the customer according to the scenario and applicable obligations.
Indicative pricing

How much does a Microsoft 365 migration cost?

User count is useful, but it does not define the budget by itself. Data volume, workloads, shared mailboxes, sites, Teams, permissions, domains, tooling, identity, retention, applications and cutover complexity can all affect the final scope.

Tenant-to-Tenant

Exchange Online mailbox

€25 from / mailbox

Reference price for a standard user mailbox scope. OneDrive, SharePoint, Teams and additional workloads are sized separately by component.

View T2T pricing
Google Workspace

Gmail mailbox

€12 from / mailbox

Reference price for a standard email scope. Drive, Shared Drives, permissions and other components depend on volume and structure.

Explore Google migration
Exchange Server

Exchange mailbox

€20 from / mailbox

Hybrid architecture, directory synchronization, public folders, relay, applications and source decommissioning can expand the scope.

Explore Exchange migration
IMAP

IMAP mailbox

€10 from / mailbox

Reference price for IMAP email and folder migration. Contacts and calendars are not migrated through IMAP itself.

Explore IMAP migration
Commercial references, not a fixed quotation. Prices are exclusive of VAT or other applicable taxes, apply to standard scopes and are subject to assessment. Microsoft 365 licenses, migration licenses, third-party tools, end-user workstation configuration, applications/integrations and additional complexity are not included unless the proposal states otherwise.
Preparing a proposal

What information do we need to scope the migration?

You do not need a perfect inventory before contacting us. These details, however, allow us to move from a generic estimate to a technical and commercial scope that can be properly defended.

Source and targetMicrosoft 365 tenant, Google Workspace, Exchange Server, IMAP/POP, Dropbox or another platform.
Users and mailboxesUsers, shared mailboxes, approximate sizes and archive mailboxes.
Files and collaborationOneDrive, Drive, Shared Drives, SharePoint, Teams and total data volume.
DomainsNumber of domains, aliases, DNS and whether a domain must move between tenants.
IdentityEntra ID, Active Directory, Entra Connect, SSO and hybrid dependencies.
Target dateDesired window, M&A milestones, contract expirations or operational constraints.
Special workloadsRetention, eDiscovery, applications, Power Platform, Intune, voice or automation.
User supportWhich activities MSAdvance will perform and which remain with the internal team or local provider.
Published technical case study

800 users and ~12 TB consolidated into a single Microsoft 365 tenant

In a tenant-to-tenant migration following a merger, MSAdvance coordinated Exchange Online, OneDrive, SharePoint, Teams, Entra ID, applications, permissions and the corporate domain. The published case also covers retention, throttling, OneNote, Teams and SSO applications.

The purpose of the case study is not to imply that every migration takes the same amount of time. It shows how a structured migration methodology behaves when data volume, dependencies and a demanding cutover window are involved.

800users in scope.
~12 TBacross Exchange, OneDrive, SharePoint and Teams.
3 weeksend-to-end duration in the published case.
≥99.7%technical success recorded in the project.
Limits and expectations

Risks and limitations of a Microsoft 365 migration

A strong proposal should also explain what can block, slow down or expand the project. These are some of the areas we review before committing to dates and responsibilities.

01Throttling and performanceMicrosoft and source platforms enforce service limits. Actual throughput depends on data volume, batch size, method and workload.
02Retention and holdsSome workloads can be blocked by retention policies or legal holds and may require a separate strategy.
03No one-to-one equivalenceGoogle, Microsoft, IMAP, POP and other platforms model some objects differently.
04Apps and integrationsSSO, connectors, bots, Power Platform, SMTP and applications often require inventory and reconfiguration.
05Licensing and prerequisitesThe target tenant must have the licensing, identities and technical prerequisites required by the chosen migration route.
06Endpoints and user devicesOutlook, mobile devices, profiles or managed endpoints may require user or local-support actions depending on the agreed scope.
Research before you decide

Guides, comparisons and official documentation for planning your migration

The service page explains the overall approach. For detailed technical decisions, we link to our migration guides and Microsoft's official documentation.

MSAdvance guide

Microsoft 365 Migration Guide

Assessment, architecture, security, email, files, cutover, validation and post-migration activities.

Read the complete guide
Tenant-to-Tenant

What can be migrated between Microsoft 365 tenants?

Workloads, limitations, native Microsoft capabilities, specialist tooling and components that need recreation.

Read the technical analysis
Microsoft Learn

Official Microsoft 365 migration documentation

Migration routes, cross-tenant capabilities, Migration Orchestrator, Migration Manager and workload-specific guidance.

Open Microsoft Learn
Google Workspace

Migration Manager for Google Workspace

Official Microsoft documentation for scanning and migrating supported Google content into OneDrive and SharePoint.

Open documentation
IMAP

What IMAP does and does not migrate

Microsoft documents that IMAP migration moves email messages but not contacts, calendars or tasks through the protocol itself.

Open Microsoft Learn
Performance

Migration performance and throttling

Factors affecting throughput, service limits and planning for Exchange Online mailbox migration.

Read best practices
Frequently asked questions

Common questions about Microsoft 365 migration services

These answers summarize common scenarios. Final scope always depends on the source platform, data and the capabilities of the selected migration route.

How much does a Microsoft 365 migration cost?

Cost depends on user and mailbox counts, data volume, source platform, workloads, sites, Teams, domains, identity, tooling, retention, applications and cutover complexity. We publish indicative “from” pricing for standard scopes, but the final quotation is prepared after assessment.

How long does a Microsoft 365 migration take?

There is no reliable duration based on user count alone. Data volume, workload mix, throttling, migration waves, source bandwidth and dependencies all matter. For significant projects, we estimate timing after assessment and validate throughput with a pilot or initial batch.

Can Microsoft 365 be migrated with zero downtime?

The objective is to minimize disruption, but we do not promise zero downtime universally. Some workloads may require read-only periods, reauthentication, DNS propagation, profile changes or a cutover window. Expected impact is documented for the specific scenario.

What data can be migrated to Microsoft 365?

Depending on the source, migration can include email, calendars, contacts, files, OneDrive, SharePoint and Teams. Not every workload has a one-to-one equivalent, and some components need to be recreated or reconfigured. The final workload matrix is confirmed during assessment.

Does IMAP migrate contacts and calendars?

No. Microsoft documents that IMAP migration moves email messages and folders, but not contacts, calendars or tasks through IMAP. Where the source supports export, separate import processes can be assessed.

What happens to the domain and email during cutover?

The target tenant is prepared in advance and the project coordinates MX, SPF, DKIM, DMARC, Autodiscover, aliases, mail flow and, where required, domain release or transfer. The exact sequence depends on whether the domain is retained, changed or moved between tenants.

Does MSAdvance use Microsoft-native or third-party migration tools?

Both. Microsoft provides native migration capabilities for multiple workloads and sources. Where the project requires additional functionality, we can use Quest, AvePoint, Cloudiway, BitTitan or ShareGate. PowerShell and Microsoft Graph support preparation, automation and validation.

Do you need administrator credentials to prepare a quote?

Not for the initial conversation. If a deeper technical assessment later requires access, we define the roles needed and how they should be granted. We do not ask for administrator passwords through the public contact form.

Are Microsoft 365 licenses included in the migration price?

They are not considered included unless the proposal states otherwise. The same applies to migration licenses and third-party tooling. The quotation should separate professional services, licensing and additional complexity.

Can MSAdvance handle only part of the migration?

Yes. We can deliver the full project or take responsibility for a specific workstream such as Exchange, OneDrive, SharePoint, Teams, identity, domains or cutover while coordinating with the customer's IT team and other providers.

Request a proposal

Request a proposal for your Microsoft 365 migration

Share the source platform, approximate user count, mailboxes, files, OneDrive or Drive, SharePoint, Teams, domains and any relevant dependencies. We will review the scenario and identify what information is missing, which risks should be assessed and how we would structure the project.