Microsoft Intune Professional Services for Businesses
We implement and migrate Microsoft Intune to modernize device and application management: enrollment, configuration, compliance, app protection, Windows Autopilot, updates, integration with Microsoft Entra and Defender, technical governance, pilot, rollout and transition to operations.
Cloud endpoint management from provisioning to retirement
Microsoft Intune is Microsoft’s cloud endpoint management service. It can enroll, configure, secure and update devices; deploy and protect applications; and use device or app posture as a signal when controlling access to corporate resources.
Intune is an implementation specialty within Modern Workplace
Modern Workplace Microsoft 365
Work model, collaboration, devices, security, adoption and employee experience.
Explore Modern WorkplaceMicrosoft Intune Professional Services
Implementation, configuration, migration, policies, applications, enrollment, Autopilot, security and technical endpoint governance.
Microsoft Security
Implementation and hardening of Microsoft Security controls when the project requires a broader security transformation.
Explore Microsoft SecurityManaged Services
Ongoing Intune administration, changes, applications, compliance, reporting and continuous improvement within the agreed scope.
Explore Managed ServicesEight scenarios where Intune can simplify endpoint operations and improve control
We want to reduce dependency on on-premises management
The organization needs to manage devices over the internet without always depending on the corporate network, VPN or on-premises infrastructure.
Device provisioning is manual and difficult to scale
Device preparation, applications and configuration consume too much time or depend on complex imaging processes.
Access needs to depend on device posture
Compliance and device posture need to participate in Conditional Access decisions alongside identity and risk.
We need to protect corporate data without fully managing personal devices
App Protection Policies can protect corporate information in supported apps even without full device enrollment.
Endpoint security policies are fragmented or duplicated
Baselines, antivirus, firewall, BitLocker, LAPS and Defender need a coherent model with clear ownership.
Deploying and updating applications takes too much effort
Intune can centralize application deployment, assignment, detection, updating and reporting depending on the scenario.
We want to migrate from Configuration Manager, Group Policy or a third-party MDM
The transition requires inventory, mapping, pilot validation and workload sequencing to avoid conflicts and loss of control.
We need more automation and a better support experience
Analytics, Remote Help, advanced app management and Copilot can extend operations where licensing and real use cases justify them.
We design the device lifecycle, not a collection of isolated policies
The service can cover the project from initial technical design through rollout and handover. Depth depends on platforms, device ownership, applications, identity, security and the operating model.
We implement Intune by connecting identity, device, application and access
Technical architecture that is taken into production
Intune manages device and application posture; Microsoft Entra applies access decisions; Defender can contribute risk signals; and Microsoft 365 resources are accessed under the defined conditions.
Choosing the right enrollment method reduces friction and future exceptions
Not every device should follow the same flow. We design enrollment around platform, ownership, identity, user experience, automation requirements and the level of control required.
Windows Autopilot
Modern provisioning for corporate devices using Microsoft Entra join and Intune configuration where appropriate.
Automated Device Enrollment
Integration with Apple Business Manager, enrollment profiles, supervision and configuration for corporate devices.
Android Enterprise
Work profile, fully managed, dedicated and corporate-owned work profile according to the use case.
MAM without enrollment
Application and corporate-data protection without requiring full management of the personal device where appropriate.
Modern provisioning without maintaining heavy custom images
Windows Autopilot and Windows Autopilot device preparation support automated Windows-device onboarding scenarios. We determine which approach fits the environment and configure prerequisites, groups, applications, scripts, settings and the OOBE experience for the supported scenario.
Managing the device and protecting application data are different decisions
Microsoft Intune can use MDM, MAM or both. The right model depends on ownership, data sensitivity, access requirements, platform and user experience.
Mobile Device Management
The device is enrolled in Intune and receives configuration, compliance, applications, certificates, restrictions, remote actions and other platform-specific policies.
- Corporate devices.
- Greater control over device posture.
- Compliance as an access signal.
- Full endpoint lifecycle.
Mobile Application Management
Policies protect corporate data inside supported applications, including certain scenarios without full device enrollment.
- BYOD and personal devices.
- PIN/biometrics for corporate data.
- Control over copy/paste and data transfer.
- Selective wipe when the user is offboarded.
Applications need packaging, assignment, updates and ownership—not just installation
Application catalog
Win32, Microsoft Store, Microsoft 365 Apps, mobile apps and other supported application types.
Assignment & targeting
Required, available, uninstall, groups, filters, dependencies and controlled exclusions.
Versioning & updates
Detection, supersedence, retirement, updating and package ownership.
Enterprise App Management
Advanced capability for discovering, deploying and maintaining prepackaged applications where the required license is available.
Device posture becomes a signal for access decisions
Microsoft Intune evaluates whether the device meets defined compliance policies. Microsoft Entra Conditional Access can use that result together with identity, application, risk and other signals to enforce the access decision. The services are connected, but they perform different roles.
From device posture to the access decision
Operable policies, not indiscriminate blocking
Endpoint security with baselines and policies the organization can operate
Intune centralizes endpoint security policies and can integrate with Microsoft Defender for Endpoint. The project defines and implements the right configuration mechanism for each control while avoiding duplication or conflicts between Settings Catalog, security baselines, Endpoint Security and inherited policies.
Defender Antivirus
Antimalware protection, exclusions, cloud protection and reporting within scope.
BitLocker
Encryption policies, recovery keys, user experience and operational ownership.
Windows LAPS
Local credential management and reduction of shared passwords where applicable.
Defender for Endpoint
Integration for device risk, security tasks and endpoint protection based on licensing.
Keeping endpoints current requires deployment rings, exception handling and operational response
Update rings
Deferrals, deadlines, restart behavior, pilot groups and deployment sequencing.
Feature / quality updates
Version, quality and compatibility policies aligned with the Windows servicing strategy.
Windows Autopatch
Cloud service integrated with Intune for automating supported updates for Windows and other Microsoft products.
Critical devices
Exceptions, ownership, validation and remediation planning for devices that cannot follow the standard flow.
One governance model, with platform-specific policies
Intune can manage multiple platforms, but we do not force the same configuration onto all of them. We implement controls that respect each platform’s capabilities, ownership model and user experience.
Advanced capabilities when they solve a real operational or security problem
Beyond core Intune capabilities, Microsoft provides advanced features through Intune Plan 2, Microsoft Intune Suite and selected Microsoft 365 bundles. Since July 2026, Microsoft 365 E3 includes Plan 2, Remote Help and Advanced Analytics; Microsoft 365 E5 and E7 add capabilities including Endpoint Privilege Management, Microsoft Cloud PKI and Enterprise Application Management. We always validate the customer’s actual entitlement before implementation.
Remote Help
Cloud-based remote assistance with identity and role-based access controls.
SupportEndpoint Privilege Management
Keep users as standard users while allowing approved elevation for specific tasks.
Least privilegeEnterprise App Management
Microsoft-hosted catalog of prepackaged Win32 applications and update workflows.
ApplicationsMicrosoft Cloud PKI
Cloud certificate authority for issuance, renewal and revocation across Intune-managed platforms.
CertificatesAdvanced Analytics
Experience and performance insights for prioritizing endpoint issues.
AnalyticsTunnel for MAM / specialty devices
Advanced capabilities for protected access and specialty-device scenarios.
Advanced managementNot every Intune migration starts from the same place
Microsoft supports different migration paths from Configuration Manager, Group Policy, third-party MDM platforms or environments without modern management. We execute the transition according to dependencies, platforms and required coexistence, avoiding workload moves before the environment is ready.
From Configuration Manager
Tenant attach, co-management or progressive workload transition to Intune.
Co-managementFrom Group Policy
Policy inventory, mapping, Settings Catalog, conflict analysis and gradual modernization.
GPO → MDMFrom a third-party MDM
Inventory, unenrollment/enrollment, profiles, apps, certificates, ownership and user communications.
Migration guideNo existing MDM
Greenfield implementation built from objectives, enrollment, compliance, apps, configuration and operations.
Get started with IntuneA maintainable implementation needs ownership, RBAC, naming standards and change control
AI to accelerate Intune operations without replacing technical control
Copilot in Intune brings Microsoft Security Copilot capabilities into the Intune admin center. It can help interpret policies and settings, surface conflicts, retrieve device information and accelerate selected troubleshooting and administrative workflows.
Assistance for endpoint administrators
The value grows in environments with many policies, devices and repetitive operations. AI can reduce interpretation time, but it does not replace ownership, RBAC, change control, pilot testing or validation before production changes.
The implementation must distinguish core Intune from advanced capabilities
Intune is included in several Microsoft 365 and EMS suites and also has plans and advanced capabilities. Entitlements changed in 2026, so we validate the customer’s actual contract and current Microsoft documentation before configuring premium capabilities, avoiding duplicate purchases or designs based on licensing the customer already owns.
An included capability does not automatically need to be enabled, and the technical design should make clear when an additional entitlement is required.
- Intune Plan 1 / base.
- Plan 2 and advanced capabilities.
- Microsoft Intune Suite.
- Microsoft 365 / EMS.
- Security Copilot where applicable.
We configure the service and take it into production
The project does not end with an architecture document. We build the agreed Intune configuration, validate dependencies, onboard applications and policies, run a pilot and deploy in waves until the environment has an operational and documented management baseline.
Tenant configuration
Enrollment restrictions, groups, filters, RBAC, scope tags, connectors, branding, settings and administrative structure.
Configuration & compliance
Settings Catalog, configuration profiles, compliance, endpoint security, baselines and exceptions.
Apps & packaging
Microsoft 365 Apps, Store, Win32, mobile apps, dependencies, detection, assignment and lifecycle.
Pilot & rollout
Representative users, validation, troubleshooting, rollout waves, change support and completion criteria.
Build, pilot and deploy: Intune implementation needs controlled change
Microsoft recommends planning, inventory, defined objectives and phased deployments. Our methodology separates technical design, build, pilot and production so the service can be configured, validated and rolled out without unnecessarily affecting the entire device estate.
Inventory
Devices, platforms, apps, policies, identity, network, licensing and dependencies.
Technical design
Enrollment, groups, configuration, compliance, apps, security, integrations and technical governance.
Implementation
We configure policies, profiles, applications, scripts, RBAC, reporting, enrollment and integrations.
Pilot
Representative users/devices, feedback, troubleshooting and adjustments.
Rollout
Waves, communications, support, exceptions and impact control.
Validation
Compliance, enrollment, apps, experience and agreed KPIs.
Handover
Runbooks, ownership, backlog, technical knowledge transfer and operations.
Continuous improvement
Optimization, new capabilities and review of configuration debt.
What should be documented when an Intune implementation or migration is complete
Target Architecture
Enrollment model, identity, groups, apps, compliance, security and access.
Enrollment Matrix
Platform, ownership, method, prerequisites and user experience.
Policy Matrix
Configuration, security, compliance, assignment, exception and owner.
Application Catalog
Apps, type, package, detection, group, version and maintenance.
Autopilot Design
OOBE flow, groups, critical apps, scripts, profiles and troubleshooting.
Migration Plan
Sequence, pilots, coexistence, workloads, risks and rollback.
Operations Runbook
Joiners, leavers, changes, apps, exceptions, remote actions and reporting.
Handover & Backlog
Ownership, open items, quick wins, improvements and next phases.
Professional services to implement, migrate or modernize Microsoft Intune
Microsoft Intune Implementation
Complete service configuration: enrollment, profiles, applications, compliance, security, Autopilot, pilot, rollout and handover.
Modernization of an existing Intune environment
Restructure policies, groups, enrollment, applications, security, RBAC and operations where Intune is already deployed but needs to evolve.
Migration to Intune
From Configuration Manager, Group Policy, third-party MDM or a hybrid management model, using a phased transition.
What an Intune project can include—and what requires separate scope
Within the project
- Architecture and tenant configuration.
- Enrollment and provisioning.
- Apps, configuration and compliance.
- MAM / BYOD.
- Endpoint security and Defender integration.
- Autopilot, updates and governance.
- Pilot, rollout and handover.
Separate services
- General L1 help desk for all users.
- 24x7 SOC or managed monitoring.
- Hardware procurement and physical logistics.
- Penetration testing or red teaming.
- Remediation of incompatible applications.
- Indefinite ongoing operations after the project.
- A guarantee that incidents will not occur.
Implementation, audit, security and operations cover different phases
Intune implementation connected to Microsoft 365, Entra, Defender and real-world operations
An Intune policy can affect sign-in, applications, access, support and productivity. We therefore configure and deploy endpoint management with the dependencies across identity, security, licensing, applications and user experience in mind.
What we need to prepare a Microsoft Intune project proposal
We do not need administrative access to prepare an initial scope. These inputs are enough to estimate complexity, workstreams and the rollout model.
Microsoft Intune: questions to answer before implementation or migration
What is Microsoft Intune?
Microsoft Intune is a cloud endpoint management service for managing devices and applications, applying configuration and compliance, protecting corporate data and using device or application signals in access decisions.
Is Intune only for mobile devices?
No. Intune manages multiple platforms, including Windows, macOS, iOS/iPadOS, Android and Linux in supported scenarios. It also manages applications, compliance, security and provisioning.
What is the difference between MDM and MAM?
MDM manages the enrolled device. MAM protects corporate data inside supported applications and can be used in selected scenarios without full device enrollment, particularly BYOD.
Can Intune protect corporate data without fully managing a personal device?
Yes. In supported scenarios, App Protection Policies can protect corporate data in applications without requiring full management of the personal device.
Does Intune integrate with Microsoft Entra Conditional Access?
Yes. Device compliance status or application-based controls can be part of the signals used by Conditional Access to control resource access.
Can we migrate from Microsoft Configuration Manager?
Yes. Microsoft supports tenant attach, co-management and workload transition to Intune. The right path depends on which Configuration Manager capabilities remain necessary.
Can we migrate from Group Policy to Intune?
Yes, but we do not recommend copying policies one by one without reviewing whether they are still needed. We inventory Group Policy, identify modern equivalents, conflicts and settings that should be retired or redesigned.
Can we migrate from another MDM platform?
Yes. The project should cover inventory, unenrollment, Intune enrollment, profiles, apps, certificates, communications and phased transition by platform or group.
What is Windows Autopilot?
It is a set of technologies that simplifies Windows device provisioning and configuration. Intune is used to define profiles, policies, applications and the onboarding experience for the chosen scenario.
Does Windows Autopilot always eliminate the need for imaging?
Autopilot is designed to use the OEM Windows installation and apply cloud configuration, but applications, hardware, network requirements or special scenarios may require additional decisions. The flow should be validated before broad rollout.
Can Intune deploy applications?
Yes. It can manage different application types by platform, including Win32, Microsoft Store, Microsoft 365 Apps and mobile applications, together with assignments and reporting.
What are Intune security baselines?
They are sets of Microsoft-recommended settings for specific technologies. They are a useful starting point, but should be adapted and tested to avoid conflicts with applications and real business requirements.
Does Intune replace Microsoft Defender?
No. Intune manages configuration, compliance and endpoint management. Defender provides protection, detection and response capabilities. They integrate, but serve different purposes.
What is Windows Autopatch?
Windows Autopatch is a Microsoft cloud service that automates management of supported updates and is operated through Microsoft Intune. Availability depends on current requirements and licensing.
What does Microsoft Intune Suite include?
Microsoft offers advanced capabilities such as Remote Help, Endpoint Privilege Management, Enterprise Application Management, Microsoft Cloud PKI and Advanced Analytics, among others. Since July 2026, some of these capabilities are included in selected Microsoft 365 tiers, so we always review the customer’s actual entitlement before recommending an additional purchase.
Is Copilot in Intune included with Intune?
It should not be assumed. Microsoft documents Copilot in Intune as a capability based on Microsoft Security Copilot with its own capacity/licensing requirements.
Do we need Global Administrator to administer Intune?
Not as an operating model. Intune supports RBAC with built-in and custom roles. We use least privilege and only rely on broader roles when a specific task requires them.
Does the implementation include user support?
It includes support associated with the pilot and rollout within scope. General help desk or ongoing support after the project is scoped separately.
Does the service include analysis of the current environment?
Yes. Before configuration or migration, we perform the technical discovery required to understand devices, applications, policies, identity, licensing and dependencies. If an end-to-end review of Microsoft 365 is needed, that is separated into a Microsoft 365 Audit.
Can you operate Intune after the project?
Yes. A separate Managed Services scope can cover ongoing administration, changes, applications, compliance, reporting and continuous improvement.
Intune sits within a broader Modern Workplace, security and operations lifecycle
Modern Workplace Microsoft 365
Collaboration, devices, security, adoption and employee experience.
Explore Modern WorkplaceMicrosoft 365 Audit
Cross-tenant review of configuration, risk, licensing and roadmap.
Explore auditMicrosoft Security
Hardening and implementation of Entra, Defender, Sentinel, Purview and Azure Security controls.
Explore securityManaged Services
Ongoing Microsoft 365, Intune and Azure administration within scope.
Explore Managed ServicesImplement Microsoft Intune with a validated design before organization-wide rollout
Tell us how many devices you have, which platforms you use and how they are managed today. We will define and execute an implementation or migration project with configuration, pilot, rollout and handover tailored to your environment.
